Privacy Policy

Overview

This Privacy Policy explains how Prodshot ("we", "us", or "our") collects, uses, and protects information when you visit prodshot.co or use our application at https://app.prodshot.co.

Information we collect

• Account information such as name, email address, and organization details.
• Product images and metadata you upload to generate catalog photography.
• Usage data including credits consumed, generation history, and studio activity.
• Technical data such as IP address, browser type, and device information for security and analytics.

How we use information

We use your information to:

• Provide, operate, and improve the Prodshot product photography platform.
• Process AI generation requests and deliver listing-ready assets.
• Authenticate users, manage teams, and enforce plan limits.
• Communicate about your account, billing, and product updates.
• Maintain security, prevent abuse, and comply with legal obligations.

Product images & AI processing

Images you upload are processed to extract product specifications, plan shots, generate outputs, and run quality checks. Generated assets and references are stored per organization in tenant-scoped storage accessible through the studio application.

Sharing

We do not sell your personal information. We may share data with infrastructure and AI service providers that help us operate the platform, subject to contractual confidentiality and security requirements, or when required by law.

Retention

We retain account and product data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data by contacting us.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.

Contact

Questions about this policy: [email protected]